Inside Look: Kylie Mather
Each month we go behind the scenes to show just how our expert staff work.
This month we speak to Commercial Director Kylie Mather at our parent company P&P Group Ltd.
What’s your role Kylie & how long have you been working here?
I joined the team as Group Commercial Director in May 2016, working across all divisions of the group including CTM, Vibe, and our multiple leisure brands.
Tell us a little bit about your background, what were you doing before joining P&P?
Prior to joining the company, I ran the commercial department of a niche law firm, one of the few in the UK which specialises in travel law. I qualified as a solicitor and was in practice for 11 years advising the travel and leisure industry. The P&P Group were my client for many years and I knew the business well when I joined.
What specific skills does the job require?
I would say an ability to manage your time successfully is key when operating in a group role. I was brought on board to lend my commercial experience to the group and also assist with strategy and regulatory compliance, in addition to general management.
And what are the main challenges?
As a fast paced and diverse group with many trading brands, it is important to keep abreast of developments within the group and effective communication is vital across all divisions.
On an average day, what do you spend most of your time doing?
No two days are ever the same for me, which is exactly the way I like it. I liaise closely with our CEO and the board of directors to oversee ongoing projects and group strategy.
I work with our product team to manage supplier relations, and I have an ongoing stream of contracts and agreements to approve and sign off from each division of the group, renegotiating commercial deals where necessary.
I am based between our two office sites in Redhill and Stevenage, and am often out and about attending meetings with suppliers or concerning potential new projects that are being considered by the group.
What do we offer which makes us stand out? In your view, why do you think clients choose us and not another TMC / leisure travel provider?
CTM clients benefit not only from an incredibly talented and experienced team as standard, but also from CTM’s position as part of a wider group that is heavily focused on the development of new technologies for the corporate market.
Are there any particularly interesting projects you’re working on, either at the moment or on the horizon?
We are continually looking at new possibilities for overseas expansion, which always throws up exciting and interesting opportunities. Exploring these options for growth is always an exciting challenge.
How do you keep abreast of the latest developments in the travel industry which might affect CTM and the P&P Group?
I have always worked closely with many of the UK travel trade organisations and regulators, and I have been acting as a director on the board of the Association of Women Travel Executives (AWTE) for the past three years. As a group we are extremely well positioned to be able to identify and react to changes affecting the industry.
What is it about the job that you most enjoy?
I always had a burning desire, when working as a lawyer, to be part of the travel company that I was advising. I felt that there would be more fulfilment in working on everything from start to finish rather than seeing a small part of the project from the outside.
Now I work as part of the management team shaping the future of the company, which is extremely rewarding.