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60 Seconds with Finnair

This month we catch up with Client Manager Naomi Jones, who duly fills us in on all things Finnair.


Tell us about Finnair Naomi, what are your main routes?

Finnair offers a shortcut from Europe to Asia, flying to 17 Asian cities, from over 70 destinations in Europe.

With the geographical location of Finland, and the ease of transfer through the compact and efficient Helsinki airport, Finnair offers some of the shortest total travel times to Asia. Minimum connection time in Helsinki is only 35 minutes, due to the ease of transfer through the airport, particularly from UK to/from Asia flights within the Non-Schengen area of the airport.

From the UK & Ireland, Finnair currently operates flights from London Heathrow (5 a day), Manchester (2 a day), Edinburgh (3 times a week) and Dublin (6 times a week).

Moving into 2017, Finnair is increasing capacity from Manchester (with the introduction of A319 aircraft), and adding services in the summer from Edinburgh (5 a week) and Dublin (9 a week).

Finnair is growing in China with current destinations - Shanghai, Beijing, Chongqing, and Hong Kong year round, and summer seasonal operations to Xi'an and Guangzhou.

For travel to Japan, Finnair has a Joint Business partnership with British Airways, Japan Airlines and recently joined Iberia, which means a greater choice of flights routings and destinations.  Finnair flies not only to Tokyo, but also Osaka, Nagoya and for the summer season, to Fukuoka.

The other destinations in Asia are - Singapore, Seoul, Bangkok, Ho Chi Minh, Delhi, and winter seasonal leisure destinations Krabi and Phuket.

Please tell us a little about your role at Finnair

I am one of three Client Managers in the UK & Ireland, so I look after a variety of agents and corporates across the UK. I also look after Scotland, in particular, since Finnair launched flights from Edinburgh to Helsinki flight in April this year, offering Scottish customers another alternative route to Asia.

With my colleagues Ana and Marcio, we are working hard to increase the awareness of Finnair, and are keen to talk to any companies, wishing to understand why we make a great option for travel to Asia in particular.

What are the key things you would like TMCs such as CTM to know about your service?

Finnair's values include simplicity and commitment to care, and we hope this is reflected in how we work with our TMC partners, and with our mutual clients.

Finnair is an award-winning airline, established in 1923, but operating a young and modern fleet – and is a pioneer in sustainable flying. We're the only Nordic carrier with a 4-star Skytrax ranking, and we've won the Skytrax World Airline Award for Best Airline in Northern Europe for the past seven years running.


Finnair is the first airline in Europe to operate the Airbus A350 XWB, the world's most modern and efficient aircraft family, that sets new standards for passenger comfort, operational efficiency and fuel efficiency. The first A350 aircraft commenced operations in October 2015, and A350s now operate to Shanghai, Beijing, Bangkok, Hong Kong, Seoul and Singapore, with selected flights to Tokyo in Summer 2017. 

From London Heathrow, Finnair operates 5 flights a week with A350 aircraft, connecting to our destinations in Asia.

Finnair offers the Nordic experience with Finnish hospitality, delicious menus created by famous Finnish Chefs and world-famous Finnish design from Marimekko, inspired by nature.

What new offerings do you have currently for business travellers?

a350 busines class Finnair

Finnair has fully-flat beds in Business Class on all long-haul services, including the 1-2-1 configuration on the new A350 XWB aircraft.

The Airbus A350 XWB (extra wide body) features an extra wide cabin with more room and more light from bigger windows.  The dynamic ambient mood LED lighting gradually changes to suit the time of the day, creating a calming and fresh atmosphere. The lighting can create 24 different scenarios - including the Northern Lights.

On-board Wi-Fi is available on the new Finnair A350 aircraft. Full internet access is free for Business Class passengers and for Finnair Plus Gold and Platinum members and oneworld Sapphire and Emerald tier members.

Advanced air conditioning changes air inside the cabin every 2-3 minutes. With new engines and lighter fuselage than previous generations’ airplanes, the A350 creates as much as 25% less CO2 emissions and is also quieter inside the cabin than any other aircraft of its size and generation.

For business travellers to Asia with an Economy Class travel policy, Finnair offers an extra-legroom option, Economy Comfort. With up to 13 cm / 5 inches more legroom, noise-cancelling headsets and Finnish designed Marimekko amenity kits from only EUR65.

Finnair passengers travelling to and from Asia can now enjoy a stopover in Finland, with a variety of tours available for up to 5 days.

A stopover via Helsinki Airport is a great way for your clients to discover Finland on their way to or from their final destination.

Visit for more information.

What do you offer corporate and frequent flyers?

Finnair is a member of oneworld so business travellers can earn and redeem points for their travel on Finnair, if they are already members of one of the partner airlines, as well as get the respective tier status benefits.

The Finnair Corporate Programme offers cost-conscious corporate clients discounts on their travel to Finnair destinations, including flexible tickets that allow last-minute changes. After easy online enrollment, the discounts will be made available through CTM.

Please ask your CTM Account Manager for more information.

Finally, do you have any fun Finnish facts you can magic out of thin air (sorry, we know!) for us?

northernlights finland

Yes indeed we do! Listed in Lonely Planet's Top 10 countries to visit in 2017, there's no better time to visit Finland, and why not do so on  a stopover on the way to Asia.

Did you know...

Blueberry juice is a popular Finnish drink, and is served on board Finnair flights? (It makes a great cocktail with bubbly too, in my humble opinion!)

Finnish Lapland is the best place to catch the Northern Lights (Aurora Borealis), visible for 200 nights a year.

Finland is the Land of a Thousand Lakes (188,000 in fact), and many forests.

The Finns love their saunas so much that there are some three million of them (one for every other citizen).

Find more fun facts at

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