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Who are CTM?

Who are CTM?

What We Do

The team at CTM have a wealth of knowledge within the travel industry. Our expert agents have nearly 30 years’ travel industry experience to draw from. We’re proud to have created a diverse range of products and developed our technology to meet the travel needs of our clients, including many well-established brand names.

How We Do It

Today we’re viewed as a consultancy business, working beyond the day-to-day booking of travel and offering expert advice and assistance with negotiation, as well as providing a general understanding of the travel market. Our approach is to work with clients to establish a platform for travel management that meets with their strategic objectives.

Online Access

  • Content from over 500+ suppliers
  • Connect directly with travel operators and consolidators
  • No hidden costs, just the best price and widest availability
  • Total control – built in travel policy, trip authorisation & 24/7 support

Offline

  • Dedicated team of agents
  • Staff with 25+ years' experience
  • Personal points of contact
  • Total itinerary planning
  • Route planning and alternative advice
  • Support available 24/7

Data

  • Total data capture
  • CO2 and GHG emission reports
  • Graphical display
  • Export to excel, XML or PDF
  • Report by individual, cost centre, office, department etc
  • Consolidated invoices or e-invoices

Duty of Care

  • Track and report travellers' location
  • Travel policy is integrated into our systems
  • 24/7 emergency contact
  • Travel advisory and risk mitigation
  • Emergency repatriation

Suppliers

  • Direct supplier negotiation
  • Impartial advice
  • Loyalty and reward scheme
  • Advice on consolidating and levering your travel buying power
  • Access to CTM’s agency, bespoke and special fares