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Requesting a New Password

Requesting a New Password

If you have forgotten your password, please carry out the following steps:

1.     Click the forgotten my username or password button on the sign-in page

2.      Enter your email address or username into the password recovery field

3.      Click the ‘Reset’ button

4.      Follow the password reset instructions in your email. When you click the link it should open the reset password page accordingly

5.      Re-confirm your email address, and choose a new password

6.      You should now be able to sign in using your new credentials